How do ice cream shops survive winter months?
January 20, 2011
<span style=
“font-size: 14pt;”> Ice cream is one of those
fundamental treats that every person enjoys. Whether it is
something as simple as vanilla or the ingredient-packed rocky road,
ice cream has many forms to love. However, one of the biggest draws
of ice cream in the summer time is the biggest downfall in the
winter. It is for this reason that many ice cream shops have to
think of clever ways to sell the icy treat in the winter
months.
<span style=
“font-size: 14pt;”> While big chain restaurants have
by now developed a formula for operating in the cold weather, it is
the local shops that suffer the most. It is because of this that
clever marketing strategies are devised in order to maintain
customers and profit.
<span style=
“font-size: 14pt; font-family: Tahoma;”> <span style=
“font-size: 14pt;”>The B & D Waterwheel Ice Cream in Killen has
a fairly simple strategy for handling decline in customers. For
certain times during the year, the shop closes its doors altogether
and reopens in more favorable weather.
<span style=
“font-size: 14pt; font-family: Tahoma;”> <span style=
“font-size: 14pt;”>Frostbite, which features frozen yogurt instead
of ice cream, took a similar approach. The shop shortened hours by
opening one hour later and closing one hour earlier. In addition,
the shop runs special promotions in the winter time that are not
offered in the warm months.
<span style=
“font-size: 14pt; font-family: Tahoma;”> <span style=
“font-size: 14pt;”>“In the summer there’s no need to run
promotions, people just come in and get their yogurt. In the winter
we offer discounts. We do 10 percent off to certain people, like if
you like our Facebook. If you buy something at Montague’s you can
get 10 percent off. We also do a double punch Tuesday to customer
loyalty cards,” said Jamarkis Wess, Frostbite employee.
<span style=
“font-size: 14pt; font-family: Tahoma;”> <span style=
“font-size: 14pt;”>Many frozen novelty shops pull in customers with
special limited time flavors. Cold Stone Creamery offers a flavor
of the month every month. Frostbite too offers special seasonal
flavors like pumpkin pie, eggnog and peppermint stick.
<span style=
“font-size: 14pt; font-family: Tahoma;”> Frostbite
keeps customers up to date on their flavors of the day by posting
regularly on their Facebook. Fans of the page can even post
suggestions for flavors and combinations. One fan of the page
posted:
<span style=
“font-size: 14pt; font-family: Tahoma;”> <span style=
“font-size: 14pt;”>“<span style="font-size: 14pt;" lang="EN"
xml:lang=”EN”>I made the most amazing combination tonight: apple
pie with cinnamon toast crunch/caramel/Graham cracker crumbs, red
velvet cake with Oreos, and mint chocolate with Ande’s mints. Not
all together, but separated. Delicious!”
<span style=
“font-size: 14pt; font-family: Tahoma;”> <span style=
“font-size: 14pt;” lang=”EN” xml:lang=”EN”>One thing many shops
have in common is that very few of them offer any hot items on the
menu to bring in customers. Some like MaggieMoos in Huntsville and
Cold Stone Creamery have introduced products other than ice cream
like coffee, fruit smoothies, and milkshakes, but almost none of
them have introduced hot items. It seems the frozen treats will
sell well enough without help from warmer treats.
<span style=
“font-size: 14pt; font-family: Tahoma;”> <span style=
“font-size: 14pt;” lang=”EN” xml:lang=”EN”>“I love ice cream. I
don’t care how cold it is outside. There is something about ice
cream that just makes me happy,” said John Howard, UNA
alumnus.
<span style=
“font-size: 14pt; font-family: Tahoma;”> <span style=
“font-size: 14pt;” lang=”EN” xml:lang=”EN”>Wess feels similarly
about Frostbite’s product.
<span style=
“font-size: 14pt; font-family: Tahoma;”> <span style="font-size: 14pt;"
lang=”EN” xml:lang=”EN”>“People are going to come in the winter
because we offer a quality place, a quality product and it doesn’t
hurt that the frozen yogurt is a little healthier too.”